Shipping Policy
At Shawl Bazaar, we are committed to providing our customers with a seamless shopping experience, including timely and reliable shipping. This Shipping Policy outlines our practices regarding shipping and delivery of your orders.
1. Processing Time
- All orders are processed within 1-3 business days of receipt. You will receive an email confirmation once your order has been shipped.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Typically takes 3-7 business days for delivery within Pakistan.
- Express Shipping: Typically takes 1-3 business days for delivery within Pakistan. (Additional charges may apply.)
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We may offer free shipping promotions from time to time, which will be clearly indicated on our website.
4. Delivery Areas
We currently ship within Pakistan. If you are located outside of Pakistan and wish to place an order, please contact our customer service for potential options.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order's progress until it reaches your doorstep.
6. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us within 48 hours of the delivery date. We will assist you in resolving the issue, which may include filing a claim with the shipping carrier.
7. Customer Responsibility
It is your responsibility to provide accurate shipping information. Shawl Bazaar is not liable for delays or non-delivery due to incorrect or incomplete addresses. Please ensure your shipping details are correct before completing your order.